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As a hosted customer of JDF Unlimited you have both email services and web hosting. Email services are limited to POP/SMTP/IMAP. With IMAP, your email stays on the mail server and you are essentially downloading views or copies of your email until you delete them. Our new server has improved Outlook support for IMAP email, and virus scanning of email attachments. To properly configure your email client, you'll want to tell it these important settings. 1) Server Settings SMTP Server: mail.jdfunlimited.com (currently resolves to 198.92.146.214)
POP Server: mail.jdfunlimited.com (currently resolves to 198.92.146.214)
IMAP Server: mail.jdfunlimited.com (optional)
Username: (provided during account setup)
Password: (provided during account setup) 2) SSL/TLS/Authenticated SMTP While the new server supports secure connections, we recommend using standard POP or IMAP until notified. We also now support authenticated SMTP for remote users, though the system will automatically let you email out for 30 minutes after you check your email with POP or IMAP. In most cases, if your DSL/CABLE or internet provider allows you to SMTP using their systems, you will have better luck sending email out. Please refer to your ISPs documentation about using their SMTP server and authenticated SMTP if you choose. 3) Possible issues during our migration The new server has been running for two weeks and has been testing using several domains that have already transfered. The only issues we expect are certain service providers who decide NOT to follow standards and cache your mail server settings longer than 24 hours. If you computer is using the settings above, and mail.jdfunlimited.com points to the new server properly, you should have no difficulty. Email delivery will continue as the old server is designed to forward your email to the new location automatically. If you experience an inability to login Monday, or do not receive a welcome email in your account Monday morning, please contact us at 866-385-2080. For those customers experiencing difficulty, we may have you enter "mailhost.jdfunlimited.com" in your settings instead of "mail.jdfunlimited.com". This forces your computer to check for the new hostname and use its new address. If you have "leave messages on server" checked, you may get multiple copies of your old email. With this setting on the server keeps emails that you download for several days or longer. When moving to the new server this email will be transported as well, though your email client may insist on downloading them again as new. This is NORMAL and will go away after you first check your email.
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