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System Status

This page allows you to quickly see the status of core services provided by JDF Unlimited. Our systems are constantly monitored and support personnel are notified within minutes of any problem. When planned downtime is announced it will be posted here, as well as the occasional unplanned downtime we may experience.

Current System Status: OPERATIONAL

Date/TimeDescription / Services Effected
6/08/2006 - 2:20-4:30PMEmail system in Dallas had some issue and needed to be restarted.  Waiting for exact details from network technicians.  Email services were restored ~4:30pm

10/22 & 10/23
Entire Weekend

Email Systems Are Moving!
Our email services are moving to a new server in Dallas, TX.  This move will allow us to serve your needs better, though if you experience difficulty checking or sending email please contact us.

Click here for more information.

10/21/05 >
Midnight - 2am

A major routing problem at Level3 caused intermittent web page and email availability.  Service was restored at Level3 shortly after 2am.
10/3/05 >
11:20pm-11:50pm
The email server we use was brought offline for a complete backup procedure.  The system was backed up properly and service resumed normally.

9/11 & 9/12/05 >
Various times

The primary server experienced heavy load from an automated script on another person's server.  This load caused slow page delivery and in some cases "Server too busy" message.  The other system was shut down and performance improved.

9/2/05 >
1:00pm

System was brought offline for 10 minutes for emergency hardware maintenance to replace memory module and motherboard.
9/1/05 >
11:00pm-Midnight
Primary server having memory module problem. Replacements on order.

6/15/05 >
12:30am

Standard Microsoft Windows Server patches installed and services restarted. Less than 10 minutes planned downtime.
6/13/05 >
3am - 11am
Our primary hosting server was defaced by a hacker group. Services were restored by 11am and the application they exploited to gain entry was patched.

6/7/05 >
Late Afternoon
5-10 minutes downtime

The upstream provider we use for internet access will be modifying their connection. During this 5-10 minute window sites & email may be inoperable.
5/23/05 >
10am to 1pm PST
System experienced excessive load to ODBC connections, some web sites were unresponsive during this time. Server was restarted.
5/10/05 >
12 midnight
Standard Microsoft Windows Server patches installed and services restarted. Less than 10 minutes planned downtime.
  
2nd Tuesday Each Month
12 midnight or later
On the second Tuesday of each month Microsoft releases critical security patches that must be installed for the safety of our customer data. Expect that night the server may restarted after patches are applied.

To report any critical server related issues, please call us toll-free 1-866-385-2080. For non-critical issues and/or technical support please contact support@jdfunlimited or call 425-609-1914.




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